Frequently Asked Questions

Everything you need to know about our outdoor gear and apparel.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking link. You can also track your package by visiting the 'Order Status' page on our website.

What is your return policy for outdoor gear?

We offer a 60-day return policy for all unworn and unwashed items with original tags attached. Returns can be processed online or at any of our retail locations.

Do Columbia products come with a warranty?

Yes, we stand by our craftsmanship. Most of our outerwear and equipment is covered by a limited lifetime warranty, while footwear is covered for one year against manufacturing defects.

How do I care for my Omni-Tech waterproof clothing?

To maintain performance, machine wash in cold water on a gentle cycle with a mild detergent. Avoid fabric softeners and tumble dry on low heat to reactivate the water-repellent coating.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Klarna for interest-free installments.

Do you offer international shipping?

Currently, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.